CBE featured in the recent Forecourt Trader article on EPoS systems.
CBE provides solutions for a number of Top 50 Indie companies such as the 12 sites operated by Sewell On the Go, and earlier this year the Convenience Retailer of the Year Parkfoot Garage installed its epos system.
Marketing manager Seamus McHugh says the system offers a high degree of integration, reducing the number of terminals required so services such as mobile phone top-ups, Paypoint and Codex car wash transactions are all integrated into the same till.
The system also offers a highly sophisticated security system to detect till fraud and drive-offs. It monitors and records every transaction providing video footage. When a drive-off occurs, the system logs the receipt and matches it up with the video footage to provide a drive-off report.
One of the latest additions is the option for cigarette vending, linking to VDMS’s (Vend Data Media Solutions) machine. The vending machines are situated behind the tills like a conventional tobacco gantry, and when a customer buys tobacco the staff touch a picture of the product on the till screen and it is dispensed by the machine.
The products are not visible, so the machine is already compliant with the UK display ban due to come into force in smaller stores next April, and digital media panels on the front of the unit can be used for in-store image building and promotional offers.
Tony Hanning, UK general manager at VDMS, says the system is widely used in Ireland, particularly by Spar, and is just being introduced into the UK. He says: “The system simplifies service for staff in the light of the display ban, and it proofs against the arrival of plain packaging. It also boosts security and reduces shrinkage of a high value product.”
Parkfoot Garage, the Kent-based Convenience Retailer of the Year, has installed CBE’s epos solution.
The 24-hour convenience and fuel store operating under the Spar and BP brands is run by retailer David Charman, and has been a family-owned business serving the local community in West Malling for over 60 years.
The site underwent a £250,000 overhaul last year which included a refit and extending the Spar store from 1,500sq ft to 2,950sq ft to include an in-store butchery, delicatessen and large chilled section. The forecourt also includes a wash centre with two rollover car washes
The CBE system selected by Parkfoot Garage includes:
- FutaTill epos units with customer-facing advertising screens
- Scanner scale units at the pos
- Interface to Codax car wash
- Link to BP NCTT payment terminal
- Fully integrated forecourt solution for complete wet stock and dry stock management
- WiFi handheld device for mobile business control
David, who is also an executive committee member of the PRA, feels that the CBE system will bring enormous benefits to his business. He says: “I have worked with a lot of epos systems over the years but the CBE solution is the most complete package that I have seen to date. We had a number of ‘must-have’ requirements that CBE were able to fulfil but they also demonstrated how their system can be utilised in many other ways to improve our operations within the store. I have no doubt that this investment will prove to be extremely beneficial to our store in the coming years.”
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